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Training

Time and Attendance Software

Understanding Your Needs

Platinum time and attendance workforce management systems work well from the start because we understand what you need from your training. Whether its online or onsite training or a refresher for new users our trained technicians will deliver a package that’s right for your needs. That’s why we’ve a programme of training for every stage of your Platinum journey with us, so you’re always able to make the most of your software.

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    Onsite Training (Post Installation)

    We’ll take you from novice to expert in no time, training your system administrators, managers and key staff on the functions they’ll be using every day, and enabling you to cascade that training down throughout the organisation.

    Everyone successfully completing post-installation training will receive an Platinum Enterprise Certificate of Achievement to include in professional development records. Why not store digital copies of this and all your training, licenses, permits and qualifications in the Platinum Enterprise Personnel module?

    How do we support you?

    The first 10 days...

    In the first 10 days of your live Addtime system, call us for phone support and we’ll talk you through any gaps in your knowledge. Thereafter, take any of our support packages and you’ll be able to get your questions answered quickly and simply.

    Silver Care Support

    As well as SLA’s for support logged responses and yearly upgrades this package includes online training slots of 1 hour when pre-booked in advance for any users wishing to have dedicated 1-1 training to learn specific functionalities within Platinum Enterprise, so you can learn to use the software at a pace that’s right for you !

    Refresher training

    New functions? Occasional users with rusty skills? Feel you need help in getting the most out of your system? Talk to us about arranging refresher training to deliver exactly what your people need.

    New system users

    Ask us to prepare a training programme to bring any number of users up to speed, to the level of depth they and your business require.