Privacy and how we use your data
Addtime Recording Company Limited as a ‘Data Processor’ gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.
Addtime Recording Company Limited registered office is at Levine House, 233 Wigan Road, Ashton-In-Makerfield, Wigan, Lancashire. WN4 9SR and we are a company registered in England and Wales under company number 02372726. Our designated Data Protection Officer/Appointed Person for the organisation is Tim Groves, and he can be contacted at 358 Garswood Road, Ashton in Makerfield, Wigan, Lancashire. WN4 0TZ.
Do we use ‘cookies’?
Yes. Cookies are small files that enable websites to remember certain information about the way you browse a website. They can help speed up the user experience (for example, by remembering previous items you’ve browsed) and make your browsing experience more personal.
Cookies can also provide data through Google Analytics about site traffic and the way visitors use our site.
Some cookies are used only for the duration of your visit (session cookies), some stay on your device and make online browsing faster or easier (permanent cookies) and some are third party cookies, used by trusted product or service providers or advertisers to track performance.
Do you have to accept cookies?
No. You can change the way your device handles cookies by amending your bowser settings. Exactly how you do that varies from browser to browser (the process is, for example, slightly different depending on whether you are using Internet Explorer, Chrome or Firefox).
You will have the choice of accepting all cookies, being notified when a cookie is about to be issued, or refusing all cookies. If you choose not to receive any cookies you may be unable to receive certain services and the website may not function properly – but you will still be able to browse our workforce management services, information and products.
You can also opt out of cookie tracking on your device using your browser’s privacy settings.
What personal information do we collect?
Addtime Recording Company Limited processes your personal information to meet our legal, statutory and contractual obligations and to provide customers with a customised solution. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.When you order from us or ask us for a quote using the contact form on the Addtime website, we will ask for your name, email address, phone number, the nature of your enquiry and the number of staff you employ. This information will help us be better prepared for handling your query.
The personal data that we collect from is always in relation to how you want your software to be set up from a simple time and attendance to a comprehensive workforce management database: –
- Business Email
- Work Telephone Number
- Mobile Telephone Number
We collect information in the below ways: –
- Website enquiries
- Digital marketing activity
- Telephone Enquiries
- Email Enquiries
- Cookies and usage data
How do we use your information?
Legal Basis for Processing & Legitimate Interest
Addtime Recording Company Limited takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data until a project is completed and for the purposes specified in this notice. Once a project has been completed both the database and your employees biometric profile will be stored on your server (either physical or virtual) and how safe it is will depend on your IT provider.
Where you have consented to us providing you with promotional offers and marketing information, you are free to withdraw consent at any time. Our processing of your Data is done because it is necessary for the purposes of our legitimate interests in offering our customers the best and most relevant offers and products.
- We collect your personal data to project manage the introduction of a time and attendance or workforce management solution into an organisation or to manage an upgrade of an existing system before installing onto your company server.
- We collect and store customer or prospect data for the purposes of marketing Addtime products and services to ensure you are always updated and informed.
- Our website is now enabled for e-commerce and as such has SSL encryption to protect personal details and your credit card details are protected by a third -party when ordering from our Shop
How do we protect your information?
Addtime Recording Company Limited takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –
- Data is encrypted and backed up daily
- Firewalls for both our server and network
- Protective passwords
- Website SSL certificate
- Encrypted emails
Sharing and Disclosing your Personal Information
We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.
We do not give, sell or transfer any information that could be used to identify you personally to any third party.
From time to time, we may link to products or services offered by third parties. If we do, each party will have its own terms and conditions of use and its own privacy policies and you should check these before you use the third party site or buy a product or service from it. We are not liable for the content on any third party site.
Consequences of not providing your data
You are not obligated to provide your personal information to Addtime Recording Company Limited, however, as this information is required for us to provide you with our services/deliver your projects, we will not be able to offer some/all of our products or services without it.
How long do we keep your data?
Addtime Recording Company Limited only ever retains personal information for as long as a project requires it and we have strict review and retention policies in place to meet these obligations.
Where you have consented to us using your details for direct marketing, we will keep such data on our CRM system until you notify us otherwise and/or withdraw your consent.
This information is used by us to profile website visitors, in order to better understand the way in which our website content is viewed by different segments. It is also used, for example, to identify the types of organisations that might be interested in purchasing services from us.
Email Marketing Post-Click Tracking Cookies
These cookies are used to report on the pages that have been viewed by visitors to the site who have followed links from our email marketing campaigns. This analysis helps us to understand additional content that is viewed by the contacts in our database and therefore allows us to improve and tailor future campaigns to those contact’s specific areas of interest.
We use the following cookies:
- Essential cookies.These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to login to secure areas of our website, and to use online forms.
- Analytical cookies.They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Marketing cookies.These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
Third party analytics tools are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered eg: split testing the colours of buttons or the location of specific content. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products and services it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase, request a quote or complete on a transaction, and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense and Google remarketing service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. The remarketing cookie will typically stay active for a period of 30 days.
The company also uses business intelligence tools to monitor your use of the site. This tool is called Gator Leads and enables us to provide you with the most relevant information about our products and services. This software enables us to understand your company’s requirements and deliver a better sales experience. The software integrates into our Marketing Automation suite called CommuniGator which we use to send marketing communications to our customers, prospects and suppliers. These are the specific cookies used:
|Cookie Name||Lifespan||Description||Type of Cookie||Intrusiveness / Justification|
|wow.session||Session||IIS Session Code||Essential||ZERO // Standard session cookie served by the web server.|
|wow.snonymousid||2 year||Anonymous Visitor ID||Analytics||LOW // Does not store user data, only stores active menu node over post-back|
|wow.schedule||Session||Load Balance Session Queue||Essential||ZERO // Standard session cookie served by the web server.|
|wow.utmvalues||Session||Stores the UTM values for the session||Analytics||LOW // Does not store user data, only stores active menu node over post-back|
|wow.trackingdata||Session||Encrypted identifier for the session||Marketing||MEDIUM // 1st party cookie which is only used by our CommuniGator integration so GatorLeads knows email contacts visiting website|
|wow.data||2 year||Encrypted email identification||Analytics||MEDIUM // 1st party cookie which is only used by our CommuniGator integration so GatorLeads knows email contacts visiting website|
|ASPXAUTH||Session||Product Authentication into CommuniGator||Essential||ZERO // Authentication cookie served by the CommuniGator product|
|ASP.NET_SessionId||Session||IIS Session cookie||Essential||ZERO // Standard session cookie served by the web server.|
In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
By continuing to use this site, you are accepting our use of these cookies that make advertising and communications more relevant to you and your interests, and further help us to improve the site.
Complaints, comments and corrections
Addtime Recording Company Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the Information Commissioners Office, the supervisory authority.
If you feel we’ve said/done/got something wrong, please tell us.
If you would like to ask anything about this policy, or anything about our workforce management products and services, you can contact us here:
Call: 01942 272061
Visit: Addtime Recording Company LTD UK,
358 Garswood Road, Garswood,
Ashton-in-Makerfield, Wigan, WN4 0TZ