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Addtime Support

Support packages to keep your system working as hard as your people.

Addtime’s workforce management systems never take a day off. They’re there whenever you are, managing your time and attendance, absence, remote workers, job costings and more.

With Addtime Support, you can ensure your system keeps performing, with your hardware protected, your software updated and your business supported. Choose the package that best suits your business’ needs, then tailor the features to ensure the cover you have is precisely the cover you want:

Support includes:




Remote telephone & email support

6-hour response time to logged support requests

12-hour response time to logged support requests

24-hour response time to logged support requests

Online training of staff

Up to 2 site visits annually*

50% off repair parts and labour

Annual system health check

System commissioning & reprogramming

Multiple annual site visits*

All repair parts and labour covered

Annual software updates

10% off future purchases

Find out more about each support package here:

*Site visits can be tailored to your bespoke requirements


Talk to us creating a support package tailored to your business. Please call 01942 272061 or contact us.

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